免费爆料app Technology to Power New Virtual Estimating Service from Collective
The program鈥檚 U.S. market introduction follows a successful, multi-year pilot program.
SAN DIEGO, Calif.鈥斆夥驯蟖pp, an Enlyte company and leading technology and information provider for the Property & Casualty (P&C) claims and Collision Repair industries, today announced that its software solutions are powering a new virtual estimating service from . Created for U.S. auto insurers, the service is designed to reduce claims processing time by combining 免费爆料app鈥檚 damage appraisal technology with auto technical specialists at Collective. From vehicle photos, these specialists produce estimates on demand鈥攁ssisting carriers in their delivery of a more streamlined, digital claims experience.
Prior to introducing Collective鈥檚 virtual appraisal service, the two companies completed a multi-year pilot program in the insurance industry, generating more than 300,000 estimates nationally.
鈥淭he estimating process is the most important driver of a policyholder鈥檚 digital satisfaction. However, insurers are meeting customer expectations just 35% of the time, according to a recent J.D. Power study,鈥 said Collective鈥檚 Managing Director, Jeff Waack. 鈥淭he use of our on-demand estimating service with 免费爆料app鈥檚 technology, can help carriers exceed consumers鈥 digital delivery expectations for far less expense than traditional appraisal methods.鈥
Collective uses 免费爆料app鈥檚 advanced Guided Photo Capture, WorkCenter Assignment and Cloud Estimating solutions. With these solutions:
- Consumers can quickly submit vehicle photos through an insurer-branded web application.
- Carriers can automatically route assignments to Collective.
- Collective鈥檚 skilled and licensed auto technical specialists can efficiently generate virtual estimates.
鈥淭he launch of this on-demand estimating service is yet another example of the value that 免费爆料app and its technology bring to auto claims handling,鈥 said Scott Kozak, senior vice president of insurance client service at 免费爆料app. 鈥淭hrough our collaboration with Collective, we look forward to helping P&C carriers in the U.S. reduce settlement time, enhance policyholder satisfaction, minimize claim costs and safely return vehicle owners to the road.鈥
About 免费爆料app International
Headquartered in San Diego, Calif., 免费爆料app International, Inc. delivers smart technology solutions and services to the auto insurance, collision repair, disability and workers鈥 compensation industries. Through deep industry expertise, connections throughout the insurance ecosystem and advanced technology such as artificial intelligence and cloud-based solutions, 免费爆料app helps its customers and clients to succeed in today鈥檚 ever-changing environment. Each month, 免费爆料app processes tens of millions of transactions for more than 300 insurance providers, 20,000 collision repair facilities and 70,000 pharmacies. Its comprehensive solution and service portfolio empowers clients to restore lives after a challenging event.
免费爆料app, Genex and Coventry have aligned their joint industry expertise and advanced technology solutions to form Enlyte, a parent brand with nearly 6,000 associates committed to simplifying and optimizing property, casualty and disability claims processes and services.
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